How We Fixed Fintech Operations in 90 Days

One of our fintech clients cleared 18 months of technical debt in 90 days.

The result: payment processing moved from 6-hour batch cycles to real-time settlement. No more spreadsheets reconciling failed transactions. No more Saturday night pages when something broke.

Total impact: $180K/year in operations overhead eliminated. Their team could finally focus on product again.

## The Process

Here’s how we eliminated 20+ hours/week of manual ops work:

1. **Mapped the broken workflow (3 days)**
– Payments. Chargebacks. Reconciliation. All manual touch-points.

2. **Built the automated system (6 weeks)**
– Designed for their exact needs. Real-time settlement. Automated dispute handling. Single source of truth.

3. **Cut over with zero downtime (1 day)**
– Parallel running, validation, then flip.

4. **Trained their team (2 weeks)**
– They own it now. We hand off fully documented systems.

Total time: 90 days. Total cost: $125K. Total savings: $180K/year in ops labor.